Why I am not able to upgrade my account?

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    Asked on March 15, 2018 at 06:41 AM

    Hi and very nice day, please check for me why i can't upgrade my jot form. my card is maybank debit card (MALAYSIA).

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    Answered on March 15, 2018 at 09:43 AM

    It seems you were able to successfully upgrade your account.

    I did check your account and found that you have active bronze monthly subscription which was upgraded earlier today. 

    Do get back to us if you have any trouble.