I have added sub-users but they cannot access the forms I have shared

  • Profile Image
    Steve
    Asked on March 15, 2018 at 10:00 AM

    They are telling me that they are only able to access the "free" version and not my Silver plan??  Help!

  • Profile Image
    Mike_G
    Answered on March 15, 2018 at 12:00 PM

    To my understanding, you have shared your forms to sub-users.

    They should be able to access the forms you have shared with them by clicking the folder with your account username under "Shared with you".

    1521129596t11_59_19.png

    I hope this helps. If, in any case, I have misunderstood your concern, please feel free to let us know.