Bronze package question

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    Asked on March 15, 2018 at 10:01 AM

    We have a bronze pricing package, how can we have proceeded our package with the following: Form over quota This form has exceeded its allocated quota.

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    Answered on March 15, 2018 at 11:44 AM

    The account looks to be over limit for form views:

    The views were generated from your "Munich Jewellery Week 2018 Submission Form".

    Since it looks like you have already removed the form and haven't been receiving submissions, I reset your form view count for the month.  Please note that we are only allowed to do this once per account, should it go over limit once again, you would need to upgrade or wait for the monthly reset in order to restore your forms.