Why is my account suspended?

  • regis
    Asked on March 15, 2018 at 11:02 AM

    Text in portuguese brazillian


    Bom dia,

    Estou sendo suspenso a todo momento sem infringir as regras da JotForm, gostaria de saber o que está acontecendo pois se esta ferramenta me atender, eu pretendo ser mais um assinante, peço que vejam com calma por favor, obrigado.

    Jotform Thread 1416053 Screenshot
  • Kevin Support Team Lead
    Replied on March 15, 2018 at 12:30 PM

    I have checked your account and you have been suspended because of the login fields you have on your form "CURSO´S - AVELINO´S", here  is a screenshot of the guilty fields: 

    1521131206screenshot 01 Screenshot 10

    Please note that although you may not be asking such information for phishing purposes we need to act according to our terms, login credentials and other sensitive information is not allowed. 

    https://www.jotform.com/help/8-Terms-of-Use

    I have removed the fields from your form in order to reactivate your account, if you have questions, let us know. 

    Thanks.