- klively7Asked on March 15, 2018 at 11:50 AM
I have a form embedded onto my website and everything is working great. The only issue I am having is when a picture is added it is turning it sideways. It is happening if you take a photo or upload a photo from a folder.
Let me know what I can do.
- JotForm SupportRichie_PAnswered on March 15, 2018 at 01:05 PM
I checked your website, and I can't seem to replicate the issue.
I have used Chrome and Firefox to test the Image Upload preview widget but the pictures are correctly previewed and are not turning sideways.
Here is my screenshot:
You can try embedding your form using the IFrame code.
Let us know if the issue still remains so that we can check it further.
- klively7Answered on March 15, 2018 at 01:43 PMIt does seem to be working from a computer.
I am using it on an Android phone though and still seeing the problem.
When I take the photo as a portrait and say ok it turns it to landscape.
Thanks so much for looking into this...
*Kelly F. LivelyCell: 720-563-7816*
[image: src="https://www.youtube.com/embed/gpGDPKtK2MA?rel=0" frameborder="0"
- JotForm SupportRichie_PAnswered on March 15, 2018 at 03:11 PM
I have tested the form in your website with my android phone, and I can't seem to replicate the issue.
I tested the widget by uploading and taking a picture, but still the picture is not landscaped.
Here is my screenshot.
I tried taking a picture side ways but still the image would be displayed in portrait mode.
May we know what browser in android you're using?
Let us know if the issue still remains.