Image upload Preview Widget: Images are turning sideways

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    klively7
    Asked on March 15, 2018 at 11:50 AM

    I have a form embedded onto my website and everything is working great.  The only issue I am having is when a picture is added it is turning it sideways.  It is happening if you take a photo or upload a photo from a folder.  


    Let me know what I can do.  

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    Richie_P
    Answered on March 15, 2018 at 01:05 PM

    I checked your website, and I can't seem to replicate the issue.

    I have used Chrome and Firefox to test the Image Upload preview widget but the pictures are correctly previewed and are not turning sideways.

    Here is my screenshot:


    You can try embedding your form using the IFrame code.

    Related guide:-Getting-the-Form-iFrame-Code

    Let us know if the issue still remains so that we can check it further.

    Thank you.

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    klively7
    Answered on March 15, 2018 at 01:43 PM
    It does seem to be working from a computer.
    I am using it on an Android phone though and still seeing the problem.
    When I take the photo as a portrait and say ok it turns it to landscape.
    Thanks so much for looking into this...
    *Kelly F. LivelyCell: 720-563-7816*
    *www.ProfessionalHomeSolutionsDenver.com
    *
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    Richie_P
    Answered on March 15, 2018 at 03:11 PM

    I have tested  the form in your website with my android phone, and  I can't seem to replicate the issue.

    I tested  the widget by uploading and taking a picture, but still the picture is not landscaped.

    Here is my screenshot.

    I tried taking a picture side ways but still the image would be displayed in portrait mode.

    May we know what browser in android you're using?

    Let us know if the issue still remains.