Asana Integration: not providing the option to create a task name.

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    happyfamilyguate
    Asked on March 15, 2018 at 12:21 PM

    After submitting the form no task is created in my Asana and no email notification is sent and I get this error:

    Oops!
    Asana Integration Error! Required name for Task creation is missing.

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    BDAVID
    Answered on March 15, 2018 at 01:27 PM

    Could you please remove the integration, and integrate back again. I just tested the Asana integration, and it worked fine.

    If the issue persist, could you share a screenshot of your Asana Integration configuration?

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    marcasjapi
    Answered on March 15, 2018 at 05:15 PM

    Hi 

    Just tried  removing the integration and integrating it again. It appears fine but its still not working.

    No task is created in Asana after submitting and also no email is sent to the addresses configured to get a notification.

    Here is a screenshot of the integration configuration:

    1521148307Asana Integration 2.png


    This error message somewhat interferes also with the submission and notifications of the form.

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    BDAVID
    Answered on March 15, 2018 at 05:22 PM

    I have forwarded this to our back-end team. You will be notified via this thread when this issue gets fixed.

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    widgets
    Answered on April 02, 2018 at 10:45 AM

    Hi I would like to know if you still encounter the issue. This doesn't seem to be the case right now. I also checked your form ( 73117120008845) but there was no Asana integration enabled. In case it happened again please reply to this thread.

    Regards,
    Widget Team

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    happyfamilyguate
    Answered on April 02, 2018 at 04:43 PM
    Hi
    Thanks for the followup.
    I had eliminated the integration with asana because the error interferes
    with the notification email. It doesn't get sent.
    I just integrated the form again with Asana. The authentication went well
    but I'm still getting the error page after submitting:
    Integration:
    Everything seems well with the integration:
    With this error some times the task is created in Asana 10 minutes after
    submission or so. But the notification emails don't get sent.
    I'll appreciate your help with this.
    Let me know
    *Francisco Galindo*
    Tel (502) 2369-4671 | Cel (502) 4768-3324
    1a calle 18-00 z.15 VH II Of. 5 Guatemala
    www.marcasjapi.com
    ...
  • Profile Image
    BDAVID
    Answered on April 02, 2018 at 05:21 PM

    Thanks for the update, I have let our widgets team know that the issues continues. You will be updated via this thread.

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    widgets
    Answered on April 03, 2018 at 03:53 AM

    Hi the reason was you didn't successfully finish the integration setup. I checked your form and there seem to be a problem. There's no project on your Asana. Please try to create one and then try again.

    Regards,
    Widget Team

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    happyfamilyguate
    Answered on April 03, 2018 at 03:43 PM
    Hi
    I just created a project and fully integrated it. That solved the problem.
    Thanks for your help
    *Francisco Galindo*
    Tel (502) 2369-4671 | Cel (502) 4768-3324
    1a calle 18-00 z.15 VH II Of. 5 Guatemala
    www.japiguatemala.com
    ...