Autoresponder email is not sending

  • DBEventi
    Asked on March 15, 2018 at 12:52 PM

    The fact is another.

    The Autoresponder should send to my clients their form once they compilated it ?

    I didn't understand this function.

    When a client register himself by the form, they should receive to the email that they wrote their form compilated? Right? 


  • David JotForm Support
    Replied on March 15, 2018 at 1:58 PM

    I checked your form and it does look to be set up correctly to send an autoresponder email to the address entered in the email field of your form.  Since the email field is not required, it can be left blank, preventing the autoresponder from sending.