What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Integration Wizard

    Asked by deliveryando on October 24, 2012 at 12:01 PM

    I'm trying to integrate with a google spreadsheet and I'm stuck on the page trying to authentic. I'm having problems in both Google Chrome and Firefox on my mac.

    When I try to go through zapier, it says: We could not add your account. It may be because of network issues or you declined or do not have access to the API. You should try again in a second. You may close this window.

  • Profile Image

    Answered by moonzkie on October 24, 2012 at 12:20 PM


    As a primary solution, have you tried removing the current integration, clearing your browser's cache and reintegrate it again?

    Please let us know this will sort it out. We're here to help.

    Thank you.