Site crashes

  • ywamepjcomm
    Asked on March 15, 2018 at 5:26 PM

    Your site is crashing almost every 5 minutes. Many times already. When working on something it says thet there was a problem and that i need to reload it again. Also is NOT saving all the changes AFTER I SAVE THE CHANGES.



  • Jed_C
    Replied on March 15, 2018 at 6:31 PM

    We apologize for the inconvenience.

    Are you still experiencing this issue? Have you tried clearing your browser's cache or form's cache? Also, please try using other browsers, network connection or computer and see if you can reproduce the issue.

    It would also be helpful if you can provide us the console log while replicating the issue https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers.

    Looking forward for your response.