Emails won't send

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    Asked on October 24, 2012 at 12:30 PM

    I am not able to recieve an emails from my form! please help.

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    Answered on October 24, 2012 at 01:04 PM


    Can you please configure your email alerts' sender name and email to "JotForm" and "", respectively.

    If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:

    Just please let us know if you need any further assistance. Thank you so much!