Email going to the the wrong person

  • angelictwo2002
    Asked on March 15, 2018 at 5:37 PM

    For some reason, when we press submit, if there is a slot for an email its being forward to that person. It should not be. it should only go to the designated email we have attached to the submit button.  Please advise.

  • Welvin Support Team Lead
    Replied on March 15, 2018 at 7:09 PM

    I think you meant of the autoresponder email which is created by default upon adding an email field in the form. The autoresponder is sent to the submitter after clicking the submit button. If you don't want to send an autoresponder, simply delete it from your form. Here's a guide to delete:

    https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

  • angelictwo2002
    Replied on March 15, 2018 at 7:43 PM
    Thanks
    Sent from my iPhone
    ...