Redirects not working on my Wix site

  • jessiemexx
    Asked on March 15, 2018 at 6:30 PM

    Hi there, 

    I'm using Wix, and everything was fine with the conditions I set up, but now I'm getting a blank box. 

    I want to assign a login for each client, that I set up, then they will be redirected to their customer porthole. Right now, all I am getting is a blank page. 

    Before it was asking me if I wanted to leave that page and going to the URL, now it is not. 

    I also only want those who are preauthorized to be able to enter their customer portholes. Is this possible? 

    The link below is only a test...Trying to see if I can troubleshoot this or not. 



  • Elton Support Team Lead
    Replied on March 15, 2018 at 9:11 PM

    I can see the form embedded on your website when I click the client login button.

    Redirects not working on my Wix site Image 1 Screenshot 30

    I submitted the form and it stays on a blank page, it does not redirect.

    When I check the console tab, there's an error relating to the form. It failed to redirect because the submit URL is blocked by the browser for security reasons. One factor that is affecting this is the way Wix handles embedded scripts. They also load it into a frame container while JotForm also creates its own frame dynamically.

    Redirects not working on my Wix site Image 2 Screenshot 41

    What I can suggest is to re-embed your form using an iframe embed code. This might fix the problem.

  • jessiemexx
    Replied on March 15, 2018 at 10:43 PM
    I tried that also, but it didn't work. I just copied the ‘open new window url’ and can create as new window with the link to a button, but my next problem is…..
    For each client sign in, they will be redirected to their own page. In the event someone who has not been entreated into the system tries to login, is there some sort of error message that comes up?

    Jess
    ...
  • Victoria_K
    Replied on March 16, 2018 at 6:33 AM

    Your second question was moved as a new thread as it is not related to Wix embedding. 

    You can check the answer through this link:

    https://www.jotform.com/answers/1417105