What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do you offer a Secure Page for credit card info that I can combine with my existing website?

    Asked by guest_22974026420045 on October 24, 2012 at 01:16 PM

    GoDaddy referred you to us and we are looking for a secure page for customers to put their credit card number on but NOT be charged.   We will charge the cards ourselves on our Merchant Machine.

     

    Our product is Wine Tours and right now, after a customer submits the Reservation Form, we have to contact them for their credit card number and the credit cards are not charged until 3 days prior to tour date.  So basically, we will hold the card info until it is processed.

     

    GoDaddy said you have a secure form that we can add to our site and the credit card will not be charged for the customer.  Is this correct?   If so, once a customer fills out the secure form by JotForm and hits the submit button, is the customers still on our website?   If not, can they go back with a click?

     


    Thank you, Debbie

    TEMECULA VALLEY CABLE CAR WINE TOURS

    (951) 302-5981

    temeculacablecar@msn.com

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    JotForm Support

    Answered by EduardoMendez on October 24, 2012 at 03:19 PM

    Hello there!

    Unfortunately, even through we offer secure transfer of the data, the information would not be stored safely(encrypted).

    What we suggest, due to the sensitivity of the data, is to create a form and use one of our payment gateways for this purpose.

    Paypal Pro or Authorize.net have the capability to collect the information for such payments.  We offer an integration that can be completed in minutes.

    It is a way to keep your users safe and also adds credibility to your site.

    Please let us know if you need assistance.  We would be glad to help you implement such solution!