Form: Problem with questions disappearing

  • Profile Image
    EVMphoto
    Asked on March 15, 2018 at 09:47 PM

    Hi,

    I've sent a form to a client and apparently every time they try to complete it, the questions disappear half way through and sends it to me before they've finished?

    If someone could tell me why this is happening and what I can do to fix it, it would be very appreciated!


    Thanks!

  • Profile Image
    gizem
    Answered on March 16, 2018 at 05:11 AM

    I assume you are referring this form: https://www.jotform.com/72442917084863

    Actually, I am able to fill the questions correctly but it seems the color has arranged as white as seen in the below screencast:

    152119076612.gif

    You can fix the problem by injecting this custom CSS code to your form:

    .form-textbox, .form-textarea {

      color: black !important;

    }

    1521191295Screen Shot 2018-03-16 at 12.0

     

    Here is the result:

    1521191381123.gif

    You can learn more here how to inject custom CSS code to your form.

    If you encounter any problems or you mentioned any further problem, please provide it with more details.

  • Profile Image
    EVMphoto
    Answered on March 16, 2018 at 06:03 AM

    Thank you I'll give that a try!