Form: Problem with questions disappearing

  • EVMphoto
    Asked on March 15, 2018 at 9:47 PM

    Hi,

    I've sent a form to a client and apparently every time they try to complete it, the questions disappear half way through and sends it to me before they've finished?

    If someone could tell me why this is happening and what I can do to fix it, it would be very appreciated!


    Thanks!

  • gizem
    Replied on March 16, 2018 at 5:11 AM

    I assume you are referring this form: https://www.jotform.com/72442917084863

    Actually, I am able to fill the questions correctly but it seems the color has arranged as white as seen in the below screencast:

    Form: Problem with questions disappearing Image 10

    You can fix the problem by injecting this custom CSS code to your form:

    .form-textbox, .form-textarea {

      color: black !important;

    }

    1521191295Screen Shot 2018 03 16 at 12 Screenshot 21

     

    Here is the result:

    Form: Problem with questions disappearing Image 32

    You can learn more here how to inject custom CSS code to your form.

    If you encounter any problems or you mentioned any further problem, please provide it with more details.

  • EVMphoto
    Replied on March 16, 2018 at 6:03 AM

    Thank you I'll give that a try!