Link in the Terms and Conditions widget is not updating

  • CSIAASEAs
    Asked on March 16, 2018 at 12:28 AM

    Hi i just updated the link for Terms and conditions but it still come up with the example domain. 

    Below is the link for our terms and conditions 

    http://www.csia.com.au/library/documents/CSIA_ASEA_2018_Terms_and_Conditions.pdf 

    1521174374Capture T&C Screenshot 10

  • Kiran Support Team Lead
    Replied on March 16, 2018 at 7:12 AM

    As I check your JotForm, I see that the Terms and Conditions widget is linking to the PDF file that you have provided.

    1521198632Screenshot from 2018 03 16 16 Screenshot 10

    Were you able to fix the issue on the form? If you are still experiencing the issue, please try opening the form on a private/incognito window or a separate browser and see if it is displaying the correct link.

    On the other hand, the link to the PDF file is displaying 404 error that you may need to check for the correct path to the file.

    Thanks!