Suspended for phishing...

  • Profile Image
    guest_22975803244053
    Asked on October 24, 2012 at 02:14 PM

    Hello,

    My account has been suspended for fishing. I have been using Jotform for a very long time and of course would never do something like that.

    I did recently add a payment option (to add a host in our directory) on the fom, so maybe it triggered some security?

    Thanks for your help!

    (PS : I wished I would have been notified rather than finding about it trying to log in!)

  • Profile Image
    moonzkie
    Answered on October 24, 2012 at 02:18 PM

    Hi,
    Sorry about that it appears that our phishing filter has autosuspended your account, I have already reactivated it and you should be able to login to your JotForm account and access the forms. 
    If you are still experiencing problems let us know.
    Thanks!
  • Profile Image
    guest_22975803244053
    Answered on October 24, 2012 at 02:32 PM

    That was fast! 

    I appreciate your help. Thanks a lot.

  • Profile Image
    moonzkie
    Answered on October 24, 2012 at 02:34 PM

    We're glad to be of help, if you have further questions feel free to contact us.

    Thanks for using JotForm!