What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suspended for phishing...

    Asked by guest_22975803244053 on October 24, 2012 at 02:14 PM

    Hello,

    My account has been suspended for fishing. I have been using Jotform for a very long time and of course would never do something like that.

    I did recently add a payment option (to add a host in our directory) on the fom, so maybe it triggered some security?

    Thanks for your help!

    (PS : I wished I would have been notified rather than finding about it trying to log in!)

    Page URL:
    http://www.top10hebergeurs.com/contact/ajout-hebergeur.html

  • Profile Image

    Answered by moonzkie on October 24, 2012 at 02:18 PM

    Hi,
    Sorry about that it appears that our phishing filter has autosuspended your account, I have already reactivated it and you should be able to login to your JotForm account and access the forms. 
    If you are still experiencing problems let us know.
    Thanks!
  • Profile Image

    Answered by guest_22975803244053 on October 24, 2012 at 02:32 PM

    That was fast! 

    I appreciate your help. Thanks a lot.

  • Profile Image

    Answered by moonzkie on October 24, 2012 at 02:34 PM

    We're glad to be of help, if you have further questions feel free to contact us.

    Thanks for using JotForm!