You're out of upload space limit.

  • Profile Image
    concoursphotopontault
    Asked on March 16, 2018 at 05:52 AM

    Hello,

    On our main page we are receiving the message "You're out of total submissions limit. Upgrade Now"

    However, when we look at our settings it says we have unlimited submission storage, and we are well below our monthly limit.

    Is this message an error?

    Thank you.

  • Profile Image
    Adrian
    Answered on March 16, 2018 at 09:28 AM

    The warning in the screenshot is saying "You're out of upload space limit." which means that you have reached the limit of 100MB for FREE accounts.

    The submissions storage limit for FREE accounts is 500, not unlimited. You can read more about the account usage and limits in the following article.

    Understanding Your Account Usage and Limits

    It looks like you have deleted the form which had submissions and your account is under limits again.