What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to use a form for Dropbox uploads. Do i need to pay for the files that go through the form?

    Asked by guest_22917207329051 on October 24, 2012 at 04:10 PM

    I'm not actually having anything hosted by Jotform besides the form itself. What are you paying for when you buy space on Jotform?

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    JotForm Support

    Answered by EduardoMendez on October 24, 2012 at 05:02 PM

    Hello there!

    Thank you for contacting us.

    Whenever you integrate a form with dropbox, you receive a copy of the submission in your dropbox account.

    However, your submissions are still in our servers for you to manage in the submisisons page.  You can use all of our features and support for free as stated on our pricing page.

    As you can understand, even though we strive to give our users the best possible value in service and support, we can not provide it for free without limitations.  

    I am sure you will find that our packages are very reasonable and we can assure we'll be here to help you if you need any assistance!