- andrewrowleyAsked on March 16, 2018 at 11:51 AM
I have tried to remove jotform branding but it still appears for a second when form loads and then disappears. It also appears on the thank you form, "create your own form" pops up.
Here is my site: http://93m.13c.myftpupload.com/
The form is "How can we help you"
- JotForm SupportKevin_GAnswered on March 16, 2018 at 01:07 PM
This happens since the branding options is still checked on your account, please note that this option needs to be manually un-checked.
I would recommend you to go to the account settings page and un-check it there: https://www.jotform.com/myaccount/settings
I hope this helps.
- andrewrowleyAnswered on March 16, 2018 at 01:15 PM