JotForm branding still appears on my form

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    Asked on March 16, 2018 at 11:51 AM

    I have tried to remove jotform branding but it still appears for a second when form loads and then disappears. It also appears on the thank you form, "create your own form" pops up. 

    Here is my site:

    The form is "How can we help you"

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    Answered on March 16, 2018 at 01:07 PM

     This happens since the branding options is still checked on your account, please note that this option needs to be manually un-checked.

    I would recommend you to go to the account settings page and un-check it there: 

    I hope this helps. 

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    Answered on March 16, 2018 at 01:15 PM