Submissions Limit Reached: Because of debugging

  • Chadrooski
    Asked on March 16, 2018 at 12:10 PM

    I've been debugging a complicated form and in the process I have had to make a number of submissions. I now turns out that I am getting warning that my monthly submission limit has been met. I upgraded from FREE to the next level and as I was constantly be prompted to do, thinking that would rest my submission level. Needless to say JotForm is an excellent tool but it seems I'm being penalized for the needed work require to debug a complicated form. Am I doing something wrong? Is there a development status that somehow I missed which would not kill my monthly submission limit?

    Dennis

    dennis@charysoftware.com

    (714) 333-5212

  • aubreybourke
    Replied on March 16, 2018 at 1:17 PM

    Yes I see you have reached your monthly submission limit.

    15212206001rt7r Screenshot 10

    As a once off I have reset your monthly limit. But we wont be able to do this again.

    1521220652djwun Screenshot 21


    Hope that helps!

  • Chadrooski
    Replied on March 16, 2018 at 1:43 PM
    I appreciate your action. But I do have the question of submissions made while debugging the form, especially when calculations are made and a lot of conditional statements are in play. Is there a "debugging" mode?

    Dennis Borgogno
    (714) 333-5212

    ...
  • TREVON
    Replied on March 16, 2018 at 2:38 PM

    unfortunately we do not have debug mode when working on your form and testing for submissions. 

    You however have access to delete the test submissions you have made while testing your form. Below is a guide on how to delete your submissions.

    https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data



  • Chadrooski
    Replied on March 16, 2018 at 2:43 PM
    Thanks, I appreciate your action and your speedy response.

    Thanks again!

    Dennis Borgogno
    (714) 333-5212

    ...
  • Chadrooski
    Replied on March 16, 2018 at 4:43 PM
    Thanks again.

    Dennis Borgogno
    (714) 333-5212

    ...