How do I change the credit card on my account?

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    melodypaasch
    Asked on March 16, 2018 at 03:43 PM

    I'm trying to change the credit card on my account from one Paypal credit card to another. When I select "change credit card" on the billing page, it redirects me to Paypal, but without any instruction as to how to change the card. Can you help? 

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    Welvin
    Answered on March 16, 2018 at 04:57 PM

    You are paying by Paypal, so you should change your card there. There is no way you can change your card on Paypal through Jotform. If you want to use a different Paypal account, the current subscription needs to be canceled and you need to re-upgrade using the new Paypal.

    Let us know if you want to use a different Paypal account, so we can give you a link to re-upgrade.