- melodypaaschAsked on March 16, 2018 at 03:43 PM
I'm trying to change the credit card on my account from one Paypal credit card to another. When I select "change credit card" on the billing page, it redirects me to Paypal, but without any instruction as to how to change the card. Can you help?
- JotForm SupportWelvinAnswered on March 16, 2018 at 04:57 PM
You are paying by Paypal, so you should change your card there. There is no way you can change your card on Paypal through Jotform. If you want to use a different Paypal account, the current subscription needs to be canceled and you need to re-upgrade using the new Paypal.
Let us know if you want to use a different Paypal account, so we can give you a link to re-upgrade.