Why is the iframe height mis-calculated in Safari?

  • Profile Image
    Jason 
    Asked on March 16, 2018 at 03:44 PM

    Forms embedded with the jsform script are having the height of the iframe calculated wrong in the Safari browser. Sometimes they are to hight, other times they are not visible. It looks like form the forum that is a common issue. Is there a fix for this.

  • Profile Image
    Kiran
    Answered on March 16, 2018 at 05:08 PM

    Please be noted that the form embedded using the Javascript embed method will be adjusting the height of the form automatically. The iframe embed script also having the Javascript code that should be adjusting the height of the form automatically. Generally, when we see any conflicts with the other scripts on the web page where the form is embedded, we ask to remove the <script> tag. In such cases, the height of the iframe might need to be changed as per the requirement.

    1521234226iframe_embed_changeheight.png

    If you have the form embedded on any your web pages, please provide us with the URL of the webpage so that we can take a look and assist you further. 

    Thank you!