Why the test form does not scroll down on my apple MacBook Pro?

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    UCCYO2018
    Asked on March 17, 2018 at 12:31 AM

    The test form does not scroll down on my apple MacBook Pro?


    You have to use the keyboard keys to go down the form.

    If people are not aware, they may think there is issue with the form?


    Regards

    Richard

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    Adrian
    Answered on March 17, 2018 at 09:53 AM

    Is your form embedded on a website by any chance? If so, can you please share the URL where the form is embedded?

    I have tested your form on my MacBook Pro and it is scrolling normally.

    15212948051.gif

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    UCCYO2018
    Answered on March 17, 2018 at 04:43 PM
    Hi Adrian,
    Thanks for your response.
    No, I have not yet embedded the form.
    ...
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    Welvin
    Answered on March 17, 2018 at 05:23 PM

    I do not have the same device, so can't make another test. But please try using another browser just to see if that's a browser issue. 

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    UCCYO2018
    Answered on March 20, 2018 at 12:43 AM
    Hi,
    I have put the form on https://www.cyo.org.nz/page/514098
    DONATE NOW
    It works well, can you add to a form - that a copy gets sent to you - the person that submits the form?
    Thanks
    Regards
    Richard
    ...
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    Nik_C
    Answered on March 20, 2018 at 06:27 AM

    I checked your form and you have it created already:

    1521541529Screen Shot 2018-03-20 at 11.2

    It is just wrongly configured.

    The Autoresponder should go to Email field:

    1521541569Screen Shot 2018-03-20 at 11.2

    So whatever your users enter as an email address, Autoresponder will be sent to it.

    I corrected that for you in your form.

    Let us know if you have any further concerns.

    Thank you!

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    UCCYO2018
    Answered on March 20, 2018 at 06:43 AM
    Hi,
    Thanks a lot for your support. All working well.
    Cheers
    Richard
    ...