I cannot move to the next page of the form unless I press the button

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    Asked on March 17, 2018 at 05:38 PM


    I have a field that requires First name - Surname - Age. Then a button to add another traveller.

    I can`t move to the next page unless I press the button. Also, when i do add another traveller, only one name appears on the email confirmation.

    How can i make this work?

    Many Thanks

    This is a re-post of a comment on How to Delete Notifications/Autoresponder

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    Answered on March 17, 2018 at 07:03 PM

    I looked at your last form ID, and I cannot seem to find most of the fields you've mentioned. 

    You have a page break, you need to click the next button to proceed, but you also need to make sure that the required fields from the first page are filled already. Otherwise, you'll get a required field error.

    As for the missing fields in the email, that is likely because the template has failed to update itself after you made some changes. It's either you will manually put the fields there or recreate the whole template.

    To manually put the fields, access the email template. You can insert the fields in the template by clicking on the Form Fields option:

    To recreate, you need to delete (https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder), then re-create (https://www.jotform.com/help/25-Setting-Up-Email-Notifications).