What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I activate my form after switching my hosting company?

    Asked by guest_22977697157069 on October 24, 2012 at 09:15 PM

    Hi,

    I have recently switched my hosting company and the form stopped working. Please let me know what do I have to do to get it working? Please call me at 407-883-0914 OR email me at Kashefs@gmail.com

    Page URL:
    http://www.lisavisa.com/location.html

  • Profile Image

    Answered by jeanettebmz on October 24, 2012 at 10:32 PM

    We do not offer phone support as for the moment.

    However, can you please provide us the formID or the URL of your website where the form is embedded?

  • Profile Image

    Answered by kash on October 24, 2012 at 10:42 PM

    The URL is http://www.lisavisa.com/location.html 

    The form ID is: http://www.jotform.me/jsform/91383132992

  • Profile Image

    Answered by kash on October 24, 2012 at 10:47 PM

    I just uploaded the correct page so please try now

  • Profile Image

    Answered by jeanettebmz on October 24, 2012 at 10:51 PM

    According to our system log this is the reason why your email adddress lisa@lisavisa.com were not recieving notifications is due to being in our bounce list, I have already removed and also I have set noreply@jotform.com as the sender

    Please let us know if you still require of our help