- earlydoorsAsked on March 18, 2018 at 10:19 AM
Whats the maximum image size that can be uploaded by a customer using your forms?
- JotForm SupportWelvinAnswered on March 18, 2018 at 10:43 AM
Our file upload field supports up to 1GB file. However, you need to consider your account limit. You are on the free plan, and the free level is limited to just 100MB of File Storage for the whole account.
The file storage can only be reset by deleting submissions with file uploads in it. If you need more, you will have to upgrade your account. The Bronze plan, for example, gives you 10GB of file storage.
Let us know if you need further assistance.