We are not able to access our account?

  • Profile Image
    Hackney Foodbank 
    Asked on March 19, 2018 at 05:25 AM

    I need help logging into our account. We have forgotten the password and seemed to be locked out.

  • Profile Image
    TREVON
    Answered on March 19, 2018 at 09:15 AM

    I have checked no account is linked to the email "admin@hackney.foodbank.org.uk. However checking on the form ID "" which is the most recent form you accessed I found the form is linked to an account managed by email ""volu***rs@hackn******ank.org.uk"

    If you or anyone in your organization has access to the email they can use the guide below to reset your account password.

    https://www.jotform.com/help/489-How-to-reset-the-password