SSL on Forms

  • Brent Dunn
    Asked on March 19, 2018 at 7:31 AM

    I can get to Jotform.com with no issues, but when I attempt to create a form or open a form someone has sent us we get an error... The error is :  ERR_CONNECTION_REFUSED

    This error usually occurs due to a certificate issue.  The certificate presented by the website is either not valid or the encryption is not  strong enough to adequately protect privacy.

    If the certificate cannot be validated or if the encryption is not strong enough, Firefox will stop the connection to the website and instead show an error page.  This is occurring with Firefox, Chrome and IE.

    Page URL: https://form.jotform.com/70246312002135
  • BJoanna
    Replied on March 19, 2018 at 11:17 AM

    The link you provided is working properly on my and in all browsers. 

    1521472450form Screenshot 10

    Does the issue still persists on your end?

    Please try with this link - https://www.jotform.com/form/70246312002135 

  • Brent Dunn
    Replied on March 19, 2018 at 11:43 AM
    Using WWW in place of the Form seems to work.
    Thanks
    ...