- TXEdAsked on March 19, 2018 at 10:59 AM
When we set up sub users on our TXed account it sets them up a free accounts rather than part of our subscription
- JotForm SupportRichie_PAnswered on March 19, 2018 at 01:04 PM
Do note that sub-users has their own respective accounts,or has its own account separate from the main account.
If you want your sub-user to have a paid account, the sub-user must upgrade his account subscription.
Being a sub-user doesn't give you the main accounts subscription privileges.
The goal of adding sub-users is to allow someone else to have these privileges.
You can check this related article.-How-to-Share-Forms-with-a-Sub-Account-User