Sub-user: Why is my subuser in the free plan?

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    TXEd
    Asked on March 19, 2018 at 10:59 AM

    When we set up sub users on our TXed account it sets them up a free accounts rather than part of our subscription

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    Richie_P
    Answered on March 19, 2018 at 01:04 PM

    Do note that sub-users has their own respective accounts,or has its own account separate from the main account.

    If you want your sub-user to  have a paid account, the sub-user must upgrade his account subscription.

    Being a sub-user doesn't give you the main accounts subscription privileges.

    The goal of adding sub-users is to allow someone else to have these privileges.

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    You can check this related article.-How-to-Share-Forms-with-a-Sub-Account-User