I want to change my subscription that I just ordered

  • macymranda1
    Asked on March 19, 2018 at 12:04 PM
  • Adrian
    Replied on March 19, 2018 at 1:39 PM

    Your account is currently subscribed to the Bronze monthly plan.

    I can see you are paying by PayPal. First, please downgrade to the FREE plan and cancel your current subscription on the PayPal website as well.

    Then, you can upgrade to the desired plan.

    To cancel the current Bronze Monthly subscription in PayPal, follow these steps:

    1. Click the Settings icon next to "Log out."
    2. Click the Payments tab, then click Manage pre-approved payments under "Pre-approved payments."
    3. Select the payment you'd like to cancel, then click Cancel.

    A subscription can be canceled up until the day before the next scheduled payment in order for you not to be charged.

    Help Article: https://www.paypal.com/us/smarthelp/article/FAQ2058