- fecministriesAsked on March 19, 2018 at 02:03 PM
Hi. I'd previously created a form with my free account, and it allowed me to have three additional auto notification email recipients when the form is submitted. I tried to change the recipients, and now it's telling me I can't add recipients unless I upgrade my account, even when I remove a previous recipient. Can you tell me how to do what I did before without upgrading my account? Thanks.
- JotForm SupportMikeAnswered on March 19, 2018 at 03:13 PM
This is no longer possible to add multiple email notification recipients under a free plan. This change does not affect already added recipients.
An upgrade to any of our paid plans is required to be able to add multiple recipients.
If you need any further assistance, please let us know.