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Scoobyw1Asked on March 19, 2018 at 3:37 PM
Where is Jot Form embedded on Face Book once you have been informed that it has been done?
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Richie JotForm SupportReplied on March 19, 2018 at 4:50 PM
You will usually find your form in your facebook page "contact us".
You can check this article for more information.
Adding-a-Form-to-Your-Facebook-PagePlease let us know if we can be of further assistance.
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Scoobyw1Replied on March 20, 2018 at 10:43 AMThanks, I have located it now but the link doesn't work. What should I do to resolve this? Justin
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liyamReplied on March 20, 2018 at 11:54 AM
Hello Justin,
By saying that it does not work, can you give us more details on this? It would also be great if you can tell us the link to your facebook page so we can also check.
Thanks.
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Scoobyw1Replied on March 20, 2018 at 1:43 PMPlease visit @fxtfitness and you'll see what happens. It basically recognises that something from Jot Form should be there but hasn't embedded properly I.e. there is no form but a message with a jot form picture stipulating that something hasn't worked properly. Please check out my page and see what you think. Thanks for your help, Justin
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Scoobyw1Replied on March 20, 2018 at 1:43 PMhttps://m.facebook.com/FXTFitness/
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liyamReplied on March 20, 2018 at 1:54 PM
It appears that you have improperly added a form to the page since upon checking it on my laptop, the form does not appear on your contact page on your facebook page.
In addition though, adding a JotForm contact us tab on your facebook shall not be compliant with mobile browsers. And thus, the link will not appear on https://m.facebook.com/FXTFitness/ but the tab appears on https://www.facebook.com/FXTFitness/. This is a limitation set by facebook.
Instead, I recommend you try the custom iFrame method in adding your form on your facebook page as provided for on this guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-
Thanks.
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liyamReplied on March 20, 2018 at 1:54 PM
It appears that you have improperly added a form to the page since upon checking it on my laptop, the form does not appear on your contact page on your facebook page.
In addition though, adding a JotForm contact us tab on your facebook shall not be compliant with mobile browsers. And thus, the link will not appear on https://m.facebook.com/FXTFitness/ but the tab appears on https://www.facebook.com/FXTFitness/. This is a limitation set by facebook.
Instead, I recommend you try the custom iFrame method in adding your form on your facebook page as provided for on this guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-
Thanks.
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Scoobyw1Replied on March 20, 2018 at 2:43 PMThanks but jot form did stipulate that I had successfully added to my FB page. I will try your recommendation though. Regards, Justin
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