Platforms: Where can my form be located in my facebook page?

  • Profile Image
    Scoobyw1
    Asked on March 19, 2018 at 03:37 PM

    Where is Jot Form embedded on Face Book once you have been informed that it has been done?

  • Profile Image
    Richie_P
    Answered on March 19, 2018 at 04:50 PM

    You will usually find your form in your facebook page "contact us".

    You can check this article for more information.
    Adding-a-Form-to-Your-Facebook-Page


    Please let us know if we can be of further assistance.

  • Profile Image
    Scoobyw1
    Answered on March 20, 2018 at 10:43 AM
    Thanks, I have located it now but the link doesn't work. What should I do to resolve this? Justin
    Get Outlook for iOS
    ________________________________
    ...
  • Profile Image
    liyam
    Answered on March 20, 2018 at 11:54 AM

    Hello Justin,

    By saying that it does not work, can you give us more details on this? It would also be great if you can tell us the link to your facebook page so we can also check.

    Thanks.

  • Profile Image
    Scoobyw1
    Answered on March 20, 2018 at 01:43 PM
    Please visit @fxtfitness and you'll see what happens. It basically recognises that something from Jot Form should be there but hasn't embedded properly I.e. there is no form but a message with a jot form picture stipulating that something hasn't worked properly. Please check out my page and see what you think. Thanks for your help, Justin
    Get Outlook for iOS
    ________________________________
    ...
  • Profile Image
    Scoobyw1
    Answered on March 20, 2018 at 01:43 PM
    https://m.facebook.com/FXTFitness/
    Get Outlook for iOS
    ________________________________
    ...
  • Profile Image
    liyam
    Answered on March 20, 2018 at 01:54 PM

    It appears that you have improperly added a form to the page since upon checking it on my laptop, the form does not appear on your contact page on your facebook page.

    In addition though, adding a JotForm contact us tab on your facebook shall not be compliant with mobile browsers. And thus, the link will not appear on https://m.facebook.com/FXTFitness/ but the tab appears on https://www.facebook.com/FXTFitness/. This is a limitation set by facebook.

    Instead, I recommend you try the custom iFrame method in adding your form on your facebook page as provided for on this guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-

    Thanks. 

  • Profile Image
    liyam
    Answered on March 20, 2018 at 01:54 PM

    It appears that you have improperly added a form to the page since upon checking it on my laptop, the form does not appear on your contact page on your facebook page.

    In addition though, adding a JotForm contact us tab on your facebook shall not be compliant with mobile browsers. And thus, the link will not appear on https://m.facebook.com/FXTFitness/ but the tab appears on https://www.facebook.com/FXTFitness/. This is a limitation set by facebook.

    Instead, I recommend you try the custom iFrame method in adding your form on your facebook page as provided for on this guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-

    Thanks. 

  • Profile Image
    Scoobyw1
    Answered on March 20, 2018 at 02:43 PM
    Thanks but jot form did stipulate that I had successfully added to my FB page. I will try your recommendation though. Regards, Justin
    Get Outlook for iOS
    ________________________________
    ...