Why I'm not receiving submission emails?

  • Profile Image
    Amarco
    Asked on March 19, 2018 at 10:38 PM

    Hi,


    I have added my e-mail address as a recipient for Amarco but I am not getting any e-mails when users create forms. Can you please assist me?


    Thank you.

    Priscilla 


  • Profile Image
    Nik_C
    Answered on March 20, 2018 at 04:33 AM

    What is the email address you were referring to?

    I checked this one gary@danne.com.au, all emails are showing as sent in our logs:

    1521534630Screen Shot 2018-03-20 at 9.28

    Were you referring to some other email address?

    Also, please check if any of the emails didn't end in Junk/Spam folder.

    We'll wait for your response.

    Thank you!