Excel & CSV Exports: Address field's sub-labels are showing on the exports although they are set as invisible

  • Profile Image
    Asked on March 20, 2018 at 04:13 AM


    I tried to export data, example Address.

    1st Qn:

    There's a couple of fields, but during extraction of data, it also do have country, street address 2, etc.

    Can it not be exported ?


    2nd Qn:

    I asked a very long question , during exportion of data , the excel label is extremely long.
    How can make it short ?


    Thanks !

  • Profile Image
    Answered on March 20, 2018 at 08:51 AM

    I assume you are referring Excel or CSV downloads. I have checked our 3 export feature as seen in the below screenshot and it only seems PDF export working as expected for your request.

    1521549300Screen Shot 2018-03-20 at 3.30

    You can see my tests here.


    1521549377Screen Shot 2018-03-20 at 3.27


    1521549426Screen Shot 2018-03-20 at 3.36


    1521549461Screen Shot 2018-03-20 at 3.37

    I am escalating this problem to our development team. We will inform you via this thread once the problem is resolved.

    Thank you for your understanding.

  • Profile Image
    Answered on March 20, 2018 at 08:52 AM

    Also, I have split your second question to a new thread to prevent the confusion.

    You can follow it here: https://www.jotform.com/answers/1420167