Errors upon clicking the submit button

  • vdauman
    Asked on March 20, 2018 at 10:07 AM

    We have been receiving some feedbacks when users fill out the form and submit them.

    https://eu.jotform.com/vdauman/application-form-2017

    https://eu.jotform.com/vdauman/withdrawal-form-20162017


    Please see the screenshots of errors below:

    1521554779err1 Screenshot 10

    1521554824err2 Screenshot 21


    Many thanks,


    Ann

  • Adrian
    Replied on March 20, 2018 at 11:44 AM

    I have cloned both of your forms and I was able to make a submission to both of them.

    Errors upon clicking the submit button Image 10

    Errors upon clicking the submit button Image 21


    Can we try and make a test submission on each of your forms and see if we can replicate the issue?

    This could have been temporary, caused by a network issue. Are you able to replicate the issue each time?