- JotForm SupportJohn_BensonAnswered on March 20, 2018 at 12:10 PM
I checked the form (http://www.jotform.me/form/80458220379459) and there's no notification email. Please add a notification email to your form by following this guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications
If the issue still persists, please let us know. Thank you.
- amycothrangrayAnswered on March 20, 2018 at 01:43 PMI believe there is a notification in quizform. Does there need to be one
in jotform also?
- JotForm SupportRichie_PAnswered on March 20, 2018 at 01:59 PM
Yes , you are right. You can receive email notifications when you use the option, email results to your email address.
Have you checked your spam/junk folder for the email notifications? I have tested your form and I received the answers/submissions at my spam folder.
May we know the email address you have used to receive the quiz answers?
- amycothrangrayAnswered on March 23, 2018 at 10:12 AM
Yes, I checked my spam/junk folder and I have tested my form with a variety of email addresses. I have checked the form both in jotform (preview) and also when embedded on the page. I am still not receiving the email notifications -- either for the person taking the quiz or the admin.
- JotForm SupportJohn_BensonAnswered on March 23, 2018 at 11:44 AM
Could you please provide a screenshot of the Quiz App Options configuration? To post a screenshot here in the Support Forum, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
Here's a sample:
You can also check the Submissions for your Quiz Form on the Show Results page.
We'll wait for your reply. Thank you.
- amycothrangrayAnswered on March 23, 2018 at 12:25 PM
Here's the screenshot.
- JotForm SupportRichie_PAnswered on March 23, 2018 at 01:21 PM
I tested your quiz form, and I was able to receive the notification.
Checked your mail logs for your email and I can only see 1 email notification.
Kindly try to whitelist our Jotform email list.
You can also try to use SMPT to send notifications to your email.
Here is a guide:-How-to-Setup-SMTP-for-a-Form
Let us know how it goes.