Voice Recorder widget does not work on Safari and Chrome

  • Profile Image
    Brett Chapman
    Asked on March 20, 2018 at 12:55 PM

    Hello, 

    I have a question regarding the Jotform page l am trying to imbed on my website. 

    The main feature of this page is a mic voice recorder, but there is a problem as it does not work on Safari and Chrome. Could you please advise me how l can use this page properly as it is an essential part of my website. 

    Here is the link:

    https://form.jotformeu.com/70262645861357

    Many thanks

    Brett Chapman

  • Profile Image
    Victoria_K
    Answered on March 20, 2018 at 01:33 PM

    I'd like to apologize for any inconvenience caused. This thread will be escalated to our developers for fixing. Unfortunately, we can't provide the ETA when this is going to be fixed, but please be sure that we'll keep you posted with any updates.

    If you do need other assistance, just let us know.

  • Profile Image
    hayk
    Answered on April 03, 2018 at 06:37 AM

    Hi we apologize for the inconvenience. The problem has been fixed. The thing is chrome browsers updated it permission policy. It should be okay now. Please try and let us know of the problem persist.


    Regards,

    Widget Team