Request to change account username

  • AOA_Trainer
    Asked on March 20, 2018 at 3:24 PM

    Hello,


    I have changed positions with my company, but have kept the same email address.  How do I change my user name so it better reflects my current position?

  • aubreybourke
    Replied on March 20, 2018 at 3:39 PM

    We can change the username for you. Please provide us with three alternatives in order of preference. Then we will search for availability. We will change the username to the first available alternative.

  • AOA_Trainer
    Replied on March 20, 2018 at 3:44 PM

    Wonderful!


    Let's try these:

    HR Chancery AOA

    HR Chancery Arch_ATL

    ArchATL Human Resources

  • Mike_G JotForm Support
    Replied on March 20, 2018 at 4:28 PM

    I would like to apologize for any inconvenience, however, a "space" is not allowed in account usernames. Only alphanumeric characters and "_" (underscores) are allowed to be in a username. Would you like to replace the "spaces" with "underscores" in the usernames you provided?

    We will wait for your response.

  • AOA_Trainer
    Replied on April 24, 2018 at 9:43 AM
    Sorry for the delay in response – yes, please replace spaces with underscores.
    Thank you
    Shannon
    Shannon Wiggins
    Direct (404) 920-7492 | Cell (404) 790-4978
    [cid:pastoralplan_ebc6b6e7-69c5-475a-b023-de05189d8270.png]
    pastoralplan.archatl.com
    Confidentiality Notice: This message contains confidential information and is intended only for the individual named. This communication may contain information that is proprietary, privileged or confidential. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.
    ...
  • David JotForm Support
    Replied on April 24, 2018 at 11:08 AM

    The username HR_Chancery_AOA was available so I went ahead and made the change.  Your username is now HR_Chancery_AOA.

  • AOA_Trainer
    Replied on April 24, 2018 at 11:43 AM
    Thank you!
    Shannon
    Shannon Wiggins
    Direct (404) 920-7492 | Cell (404) 790-4978
    [cid:pastoralplan_ebc6b6e7-69c5-475a-b023-de05189d8270.png]
    pastoralplan.archatl.com
    Confidentiality Notice: This message contains confidential information and is intended only for the individual named. This communication may contain information that is proprietary, privileged or confidential. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.
    ...