- smithschoolofhighlanddanceAsked on March 20, 2018 at 06:39 PM
- JotForm SupportjonathanAnswered on March 20, 2018 at 07:45 PM
It is not possible to transfer subscription payments between different JotForm account/username.
The proper procedure to this is to just cancel the wrong subscription payment to get the refund as needed. And then just upgrade subscription of the correct account/username next.
I hope this help. Let us know if you need further assistance.