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    Custom email based on multi-page form

    Asked by guest_22986018299063 on October 25, 2012 at 03:12 PM

    Good afternoon,

    I have a form that is broken up into 5 pages (using page breaks). Page 1 has a question which, depending on how they answer,directs the user to page 2,3, or 4. Pages 2,3 and 4, all have a "Next" button that takes the user to page 5 for submission. Depicted as follows:

     

     

     

     

     

     

     

     

     

     

     

    The emailed alerts contain every field for all 5 pages, but as you can see above the user only ever uses 3 of the pages, depending on how they answer on page 1. I'd like to make the email alerts contain only the fields from whichever 3 of the 5 pages they have gone through; in other words, the email alert should not report fields from the 2 pages that user has not used/filled in fields for... eliminating confusiing empty or auto-date/time fields from the superfluous 2 pages.

    Is there a way to accomplish this? Please let me know.

    Thank you in advance.

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    Answered by fxr on October 25, 2012 at 06:09 PM

    You can send conditional emails depending on the value entered by a user.

    http://www.jotform.com/help/57-Conditional-Logic-on-Forms

     

    Create 3 custom emails which contain the fields you are interested in, then create a condition to send each of these emails depending on the value of the question on your page 1.

    Can you please try experimenting with that and let us know if you run into any problems?

    Thanks.