Payment Integrations: The Total is not working if there is a disabled product in the form

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    HalifaxFarms
    Asked on March 20, 2018 at 08:32 PM

    The totals are not being calculated on my form. It worked before and now it has stopped

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    BJoanna
    Answered on March 21, 2018 at 02:42 AM

    I was able to replicate the issue you reported on your form and on my cloned form. It seems that products that are disabled are causing the issue. I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    For now, I can only suggest you to enabled or delete the products that are currently disabled in your payment field. 

    Here is my cloned form without disabled products: https://form.jotform.com/80791475886979 

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    olivia
    Answered on March 27, 2018 at 09:22 AM

    Hello @HalifaxFarms,

    The issue should be fixed now.

    Could you please check your form again?

    Thank you for your understanding.