Sub Account: Full access rights to Shared Forms

  • Profile Image
    Asked on March 20, 2018 at 10:06 PM

    I have been given access and admin rights to forms from another users account (csm...), but on 2 of the 4 forms, I do not have an option to edit them (CSM - Employment Application Form, and CSM - Consent Release Form). The only options that show are "More", but not "Edit Form"

    These were forms I originally created for my client and then transferred ownership to their account. They now want me to make further updates and provided admin rights, but they seem to only be available on newly created forms and not the forms that I transferred to them.

    Whatever assistance you can provide would be appreciated. 

  • Profile Image
    Answered on March 21, 2018 at 04:22 AM

    I am able to see the problem you have. Could you please ask the person who has the main account give you access by choosing 'Select from my forms' option as seen below?

    1521620204Screen Shot 2018-03-21 at 11.1

    It should solve the problem. Try it out, let us know if the problem still persists.

  • Profile Image
    Answered on March 21, 2018 at 05:43 AM
    Will do. Thank you