Missing product information for a submission

  • Profile Image
    Asked on March 20, 2018 at 11:00 PM

    We have one child registered that is missing the product information.  Dax Brown.  

    Thank you.  

  • Profile Image
    Answered on March 21, 2018 at 04:20 AM

    I have checked your JotForm and see that the payment field is not set as a required field which has allowed the user to submit the form without selecting any option. Please mark the field as required so that the form cannot be submitted without selecting a product.


    You may ask the user to submit the form again after making the changes to the form for making the payment.