Can I change my existing account to non-profit?

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    Asked on March 21, 2018 at 08:33 AM


    I work for a non-profit organization.  A friend helped me set up a JotForm account, and we have already created the form we want to use.  I now realize I need to upgrade to allow for more submissions and no branding; I also realize that if we had registered as a non-profit, we might be able to upgrade for less cost.  Rather than starting from scratch, can you give my current account non-profit status??  If not, can I transfer my existing, created Form to the new non-profit account?

    Thank you so much,

    Sharon Dewey Hetke for Anglican Communion Alliance

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    Answered on March 21, 2018 at 11:06 AM

    You can upgrade your existing account to non-profit. However, please take note that we have an approval process for the non-profit discount. Please go to this page ( and follow the instructions.

    We'll review your application and upon approval, you will receive an email with the instructions on how to proceed.

    Hope that helps. Let us know if you have any questions. Thank you.