Why Tax is not calculating properly?

  • FEOCOFEP
    Asked on March 21, 2018 at 10:46 AM

    Hi!

    For a student company, I create an order form:

    https://form.jotformeu.com/72141892584361

    The tax of 21% on all the courses they sell is calculated at 42% - while it clearly states 21%

    What am I doing wrong?

  • Nik_C
    Replied on March 21, 2018 at 1:04 PM

    The issue is in base tax setting:

    1521651796Screen Shot 2018 03 21 at 6 Screenshot 10

    You should remove that(just delete that number), and then the Tax set below will work properly(related to location).

    Let us know how that worked.

    Thank you!