Embedded form: Please wait...

  • synergy21
    Asked on March 21, 2018 at 11:33 AM

    Good morning, everytime I test the survey to see how the submissions come through the submit button just continues to say "please wait" and never goes through. We have confirmed/activated our account so not sure why it is not working. Can you please look in to this for us? 

    Jotform Thread 1421674 Screenshot
  • aubreybourke
    Replied on March 21, 2018 at 12:53 PM

    I see that your direct link is working

    http://www.jotform.us/form/80746118424153

    For example:

    1521651091o2tmb Screenshot 10

    But your embedded form is not working

    https://www.synergysold.com/ready-to-sell-survey/


    This means the problem is isolated to your embedded form. Its quite common that scripts on your webpage can conflict with your form. The solution is to embed your form using the iframe embed method:

    Getting-the-Form-iFrame-Code