Account: Cant find form

  • Cindy
    Asked on March 21, 2018 at 11:51 AM

    https://jotform.com/guest_80224335689057/application-for-the-prairie-junk-it

    I can no longer find my form that I have been using for my Market? Did I lose all of my applications? If so, I need to get them back!!!! HELP!!!

    There is lots of important information on those that I need??

    Page URL: https://jotform.com/guest_80224335689057/application-for-the-prairie-junk-it
  • aubreybourke
    Replied on March 21, 2018 at 1:05 PM

    Can you provide us with the form URL or the website URL where the form is embedded?

    Or if you prefer you can provide us with your account username.

  • Cindy
    Replied on March 21, 2018 at 1:43 PM

    Here is the link that the customers were using for the form....
     
    https://form.jotform.com/guest_80224335689057/application-for-the-prairie-junk-it
     
    my email for the account is thefadedbarn@mymts.net
     
    ...
  • Richie JotForm Support
    Replied on March 21, 2018 at 2:50 PM

    I checked your account and it seems it is a guest account but unfortunately, I cannot find the forms in your account.

    After further investigation, When I checked the mail logs for thefadedbarn@mymts.net ,I have traced the form to a dormant guest account.

    The Form ID is 80225231389252.

    May I suggest creating an account, it is free and you can track your forms better with an account.

    Then you can request to transfer your form to your account.

    Hope this information helps.


    Please let us know if we can be of further assistance.