Added CNAME record does not change URL in JotForm

  • Profile Image
    themurphygroup7
    Asked on March 21, 2018 at 03:01 PM

    I was able to create the CNAME record in my DNS settings in unbounce, however the publish settings for my form on jotform isn't giving me the option to utilize this feature. I've triple checked the points to record too!



    This is a re-post of a comment on How to use Custom Domains with Jotform

  • Profile Image
    Mike
    Answered on March 21, 2018 at 04:00 PM

    The CNAME record will not be reflected in your JotForm account. You will need to manually replace the links.

    For example, if the default form link is form.jotform.com/123456789, you replace the form.jotform.com with your CNAME based address forms.yourdomain.com/123456789.

    If you need any further assistance, please let us know.