My form is still sending the old format when testing a submission.

  • wmotino
    Asked on March 21, 2018 at 3:47 PM

    I have updated one of my forms, but when I sent the test the data arrived with the previous form, not with the new fields, can you help me please

    Jotform Thread 1422120 Screenshot
    Page URL: https://form.jotform.com/31506535575961
  • Jed_C
    Replied on March 21, 2018 at 4:41 PM

    Please create a new email notification as you are still using the old format.

    1521664710delete notification Screenshot 10

    1521664833old format Screenshot 21

    — How to create a new notification: https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    Let us know if you have any questions or if you need further assistance. 

  • wmotino
    Replied on March 21, 2018 at 5:43 PM

    Thank you!

  • Jed_C
    Replied on March 21, 2018 at 7:05 PM

    You are welcome. Feel free to reach out if you have any questions or if you need further assistance.