Not able to use the created PDF form version

  • Profile Image
    ingluiscarlos
    Asked on March 21, 2018 at 04:56 PM

    First I have a problem generating a PDF form, because the fields are inaccesible.1521665089screen.png

    Second I have a question, I need to check the forms before upload and I have hidden the submit button, One I have checked the forms, Can I upload all the forms to the BD.


    Thanks,

  • Profile Image
    jonathan
    Answered on March 21, 2018 at 06:27 PM

    I test the PDF form version of your form and I was able to see the problem as well.

    Some of the fields were not usable and misplaced within the PDF form version.

    Example:

    1521670760zzz 2018-03-22 06.17.20.png

    Please understand that the conversion of the form to PDF form have some limitations also. Some fields will not work properly when converted to PDF form. Some style and design customization on the form will also not translate to the PDF form version.

    Check our user guide also: JotForm Fillable PDF Creator with All Points

    I recommend re-designing the form to a more basic one if you intend to convert it the PDF form version. This way the fields will also be translated properly.

    I hope this help. Let us know if you need further assistance.

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    We will resolve the other question separately on this thread https://www.jotform.com/answers/1422314